Posted by Graeme Gigante on March 23, 2025 at 17:51:31:
In Reply to: Re: My Internet-Related Troubles From This Past Friday Night posted by Bob Radil on March 23, 2025 at 12:47:48:
Hi Bob,
To follow up with your response regarding the type of Internet router that you use compared to the one that my family is using, I have previously read in tons of places a while back about people using their own router and/or modem from an outside third party source for their internet when doing web searches about my internet issues if anyone else that uses internet from the same provider as us would have any of the same issues as us.
It was mainly in discussion thread forums in a number of discussion thread websites where consumers brought up their issues and explained their frustrations over them in details.
Something like our own third party modem and/or router might be something we can consider switching to while continuing to use the internet from our current provider, optimum, although there might be a reason why my dad who’s the one that’s actually in charge of all of this might not want to consider anything like that, or he might not have even been aware or even thought of anything like that but I can definitely bring this up to him and see what he says.
However, in my situation particularly with our Internet, we have gone back and forth between using Verizon and optimum as our Internet providers for their last 25+ years, and we have had issues with both providers as well as other providers we’ve used for our Internet in between over the years here and there, but this has by far proven itself to be the worst and most unbearable experience with my Internet since switching to optimum from Verizon fios almost a year and a half ago.
This entire mess started when we switched to optimum as our internet provider within the last month or so of 2023, I remember it being either late November or the start of December of that year. We were using Verizon fios for our Internet for the last almost five years prior to that. Everything always particularly ran flawlessly with Verizon fios for our Internet. We switched to optimum presumingly because of cost-related reasons and thought we would have a better deal with them, amongst other reasons. We also thought we would get the same exact smooth experience with our Internet from optimum, but it’s been anything and everything but.
A lot of times during the first 8 or 9 months having optimum, the internet would go out and we would constantly have to power off and back on the router and/or modem, or reset either of which, if not both constantly. From that, from having technicians constantly being called to show up to our house and replace the modem and/or router, to also having to replace the cable wirings that run beyond outside of our home that the equipment was connected to, etc, none of it was a permanent solution to our consistent and ongoing issues. (This was particularly a major problem for me a lot of times while I was streaming and recording all of my radio shows on all of my usual stations, and causing a lot of frustration for me and being constantly aggravated over all of it, as it was a problem for other household relatives including my dad when he would especially use the internet for work-related purposes).
Eventually however, by the end of this past August and last summer all together, we had a technician from optimum really address the ongoing issues and it sounded like he knew what the real causes and issues were and really did things the right way that time unlike the prior technicians we have show up for the prior instances from earlier on. That did however involve, once again, replacing our Internet modem and router, and having to re-create our our WiFi network and everything up with it all over again from scratch by choosing a new name and password for it. It was since then, everything had run smoothly and was able to put all the issues we had prior behind us.
It was only until this past Friday when we had the issue with our Internet getting knocked out and not being able to successfully restore it right away ourselves no matter what we tried to do. And it was all because the modem that we were given last August had suddenly died. In one of the conversations my dad and I had recently in response to this, he was saying that it’s highly possible that that modem, as well as any other one we were given and attempted using prior to that could’ve been used previously by other people, and/or could’ve all been refurbished equipment. Which I wouldn’t be shocked if that turned out to be the case and may have played any kind of roll as to why we’ve had such poor internet with optimum since switching back from an year and a half ago.
On the contrary, I have family, particularly my uncle who’s from New York, and specifically lives in Yonkers that has also gone back and forth between using Verizon fios and optimum for his internet at home, as has a lot of other people over the years that I know of and beyond. His experience with Verizon fios for his internet was nothing but an unbearable nightmare, but with optimum it’s been entirely flawless. Yet for us (me and my parents) on the other hand, the experience between both Internet providers has been the other way around.
I’m not exactly sure why the this is the case with the experience being the exact opposite for both providers of how it’s been for my uncle in Yonkers, it might be because of how everything was set up in the very first place, amongst the type of equipment and other assets used for our ability to connect to the internet.
It’s highly possible that we might end up switching back to Verizon fios for our Internet one day sooner or later, as my dad had also discussed the possibility of that a while back, and something we might definitely take rather into consideration if things continue to act up for us with optimum. But for now however, everything looks like it’s in ship-shape and running smoothly for us with optimum so far.
It’s unfortunate whenever any of us are not able to tune in for this or any of our similar favorite weekly radio shows that involve having to connect to the internet when our internet goes out for any reason. And it’s especially a heartache when the DJ hosting the show is the one having the issues and becomes unable to host their show as a result of their internet going out, because that has happened with them as well, with you being no exception from that.
Additionally, about this website, the listener lounge is the only part that I’m able to easily access and load fine whenever a show goes on here. As for trying to stream the show from the website’s home page on the other hand, it’s usually a problem for me and I’m not exactly sure why. But no other part of the website would ever load from my side most of the time. I have suspected for a while that my internet network was configured to block most of this website with the exception of the listener lounge portion for some reason. I’m not sure if that’s how it’s set up for the 60s-70s website for us based on the configurations by my provider, or if it’s something else outside of that. Maybe it has something to do with the DNS for the website or whatever other reason. But this is exactly why the only way I’m usually able to even stream the show at all is via the simulcast on Pop Gold Radio.
All in all, sorry if this is kind of long, but this is the entire truth and story to the situation with my Internet. I’m only hoping things have been addressed in all of these respects once and for all for all of us. And I hope to see you and everyone else back again next Friday with nothing getting in the way that time.
And thanks again for reaching out with your follow up Bob,
Graeme Gigante